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Customer SupportBuildIT's experienced engineering team provided fast, 24-hour support and training to customers. Not only are our engineers here to help you solve problems, we encourage you to contact us when starting new projects. Our trained staff takes pride in providing you with tips and techniques to help you be successful using Build!IT software.We provide rapid-response worldwide support through our hotline services as well as through our distributors in Europe and Asia-Pacific. Hot-line Support Please note that you must have a valid support contract in order to obtain technical support for BuildIT products.
FTP Support - Exchanging files with BuildIT BuildIT maintains an anonymous FTP server to exchange files with customers. The server is located at ftp.builditsoftware.com - you can use WinZip to collect and reduce the size of your files. If you ftp files to BuildIT please let us know. FTP Security Notice Only BuildIT customers and authorized users are given permission to access BuildIT's anonymous ftp server. However, note that BuildIT's ftp site is accessible on the internet. We have taken precautions to make the ftp site secure and we do not allow users to view directory contents or get files from the incoming directories. However, we cannot guarantee security so we do not recommend you place sensitive or confidential files on our ftp server. You can also encrypt files with passwords using WinZip. |
BuildIT services combine both training and extended support, BuildIT can provide both short- and long-term contract commitments for your implementation objectives. Our skilled engineers will work with your manufacturing and engineering group to help ensure effective implementation and maximize your productivity. Evaluate Build!IT |
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